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July 18, 2024 / July 18, 2024 by Vertical Axion
Nothing causes the audience at a business presentation to tune out faster than a speaker who does nothing more than read from a slide show. Even when they’re interested in the topic and need the information to do their jobs …
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July 13, 2024 / July 13, 2024 by Vertical Axion
When your customers need help, they don’t always want to wait for an agent to become available—or even talk to anyone. They want to solve their issue as quickly as possible without hassles so they can get on with their …
July 10, 2024 / July 10, 2024 by Vertical Axion
Many business owners believe the key to success is setting down company roots in a high-foot-traffic area or building brand awareness online. While these are helpful tactics, owners can’t stay afloat for long without the proper predictions utilizing the attention …
July 5, 2024 / July 5, 2024 by Vertical Axion
Data is king in the current business landscape. It’s an era of ever-changing market dynamics, strong competition, and an increasingly demanding customer base. Therefore, it’s no longer practical to rely on guts and instincts when it comes to business decisions.…
July 3, 2024 / July 3, 2024 by Vertical Axion
As a business owner or leader, one of your responsibilities is exploring new ways to grow your business. There are many approaches you can use to achieve that goal, but not many are as impactful as leveraging technology. A strong …
June 29, 2024 / June 29, 2024 by Vertical Axion
Decision-makers are always under intense pressure. They often have to process tons of information over a short time to make these decisions. In many cases, the information comes in raw numbers and spreadsheets, which can be overwhelming. All of that …
June 27, 2024 / June 27, 2024 by Vertical Axion
When customers need help from your company, they expect more than just a friendly voice on the other end of the line. They want prompt service that does everything possible to solve their problem as quickly as possible. When this …
June 26, 2024 / June 26, 2024 by Vertical Axion
Are you aware of your company’s security risks? Do you know if you have adequate protection in place to stop cyber threats? Are you certain that you’re in compliance with all applicable security rules that apply to your business? If …
June 24, 2024 / June 24, 2024 by Vertical Axion
Most people expect to enter a username and password to access secure networks and accounts online. They also expect that password protection for sensitive data will stop unauthorized access. Unfortunately, single-factor authentication is no longer enough to fully secure your …
June 13, 2024 / June 13, 2024 by Vertical Axion
When your business experiences an equipment failure, the ripple effects can be widespread and costly. Just a few hours of unplanned downtime can push projects off schedule, interrupt customer service functions, slow down productivity, and affect customer relationships. Longer disruptions …
June 8, 2024 / June 8, 2024 by Vertical Axion
Running a small business is a whirlwind. Between managing finances, marketing your brand, and ensuring customer satisfaction, keeping operations efficient can feel like a constant battle. Fortunately, technology upgrades can be your secret weapon in this fight. The Power of …
June 5, 2024 / June 5, 2024 by Vertical Axion
AI-driven chatbots are changing the way businesses interact with their customers. They can help companies better connect with customers, streamline customer service, and reduce cost. Let’s take a closer look at how chatbots can transform your customer service strategy. Provide …
May 29, 2024 / May 29, 2024 by Vertical Axion
Data is the lifeblood of businesses. From customer records and financial information to marketing materials and internal documents, critical business information is stored electronically. That’s why data loss can be a devastating setback for any company. Lost data can lead …
May 25, 2024 / May 27, 2024 by Vertical Axion
Struggling to attract visitors to your website? Search engine optimization (SEO) is the key to better visibility for your business. When SEO works well, it brings in more visitors and potential customers. Here’s a look at some essential strategies to …
May 7, 2024 by Vertical Axion
Biometric authentication factors like facial recognition scans are no longer iron-clad cybersecurity measures. Emerging technology allows hackers to steal face scans and infiltrate a user’s unauthorized accounts. Learn how these social engineering attacks take place and what you can do …
May 3, 2024 by Vertical Axion
When you understand the basics of cybersecurity for small businesses, you can prevent yourself from a devastating attack that can bankrupt your business. Keep reading to understand the vital role cybersecurity plays for your business and the best tips for …
May 2, 2024 by Vertical Axion
Are you looking to streamline your business to reduce expenses and improve sales and revenue? You’ll benefit from a greater understanding of the role of IoT in small business operations. When you utilize the Internet of Things, you’ll see unprecedented …
May 1, 2024 by Vertical Axion
If you’re a small business that hasn’t utilized the benefits of E-commerce platforms, you can start today. Implementing E-commerce grants significant returns for your investment and helps you scale at an unprecedented rate. How E-Commerce Platforms Can Grow Your Small …
April 30, 2024 by Vertical Axion
“I was at work for eight hours, but I don’t feel like I got anything done!” If your employees say things like this or seem to struggle to meet their goals or complete daily tasks, your business has a productivity …
April 29, 2024 by Vertical Axion
Working from home has become a buzzword, though it’s still somewhat controversial for small business owners who weigh the costs involved. Still, if you want to understand how remote work saves money for small businesses, taking a closer look can …
April 27, 2024 by Vertical Axion
As a small business owner, growing your brand and gaining new customers remains one of the most important issues to tackle. Small business online visibility makes a huge difference in whether you’re able to succeed. Discover the benefits of online …
April 26, 2024 by Vertical Axion
Have you ever noticed movies where a scene flashes back to an actor’s younger version? Before 2017, they used a lookalike—a real person playing a role—but that world is gone now. Digital deepfakes do the job of voice and image …
April 25, 2024 by Vertical Axion
As a small business owner, you already prize customer engagement. It’s a primary factor in creating a loyal consumer base and increasing your sales, but what’s the secret to getting these interactions right? One consideration is how you’re going about …
April 24, 2024 by Vertical Axion
When you own a business, you spend a lot of your time in “the cloud,” managing your data, moving around money, and fulfilling orders. How does it all work? Because it forms a major part of a modern operation, you …
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