Reducing Downtime With Predictive Maintenance

When your business experiences an equipment failure, the ripple effects can be widespread and costly. Just a few hours of unplanned downtime can push projects off schedule, interrupt customer service functions, slow down productivity, and affect customer relationships. Longer disruptions can have even more dire consequences, including major revenue losses. What if there was a […]

WiFi 7: The Next Generation of Business Connectivity

Wireless connectivity is on the cusp of a significant leap forward with the arrival of WiFi 7. This new standard is better in many ways than WiFi 6 and WiFi 6E. Here’s a breakdown of WiFi 7’s key strengths:   Exponential speed increases. WiFi 7 delivers blazing-fast speeds, reaching up to 46 Gbps, four times […]

Personalized Customer Experiences Through Technology

Buyers are every business’ lifeline. If in short supply, whether due to poor advertising, high competition, or a lack of personalized customer experiences, small companies falter with a low return on investment. In the latter case, where business owners don’t connect with their consumers, businesses tank simply because they cannot build loyalty. We’ll explain how […]

Microsoft Edge for Business Tightens Security With Screenshot Blocking

You’re working on a confidential project in Microsoft Edge for Business, a key piece of information appears on your screen. You instinctively hit the “Print Screen” key to capture it. However, instead of the usual screenshot, a black screen appears. Frustrating? Perhaps. However, for businesses that prioritize data security, this new feature in Edge for […]

Efficiency Unlocked: Simple Tech Upgrades for Your Business

Running a small business is a whirlwind. Between managing finances, marketing your brand, and ensuring customer satisfaction, keeping operations efficient can feel like a constant battle. Fortunately, technology upgrades can be your secret weapon in this fight. The Power of Up-to-Date Software Hackers are constantly searching for vulnerabilities in outdated software, and yours could be […]

Beware of This New Malvertising Campaign

Businesses nationwide have recently switched to the new Arc browser for its shortcuts, previewing ability, and lighter and cleaner design. Having gained monumental traction in such a short period, it competes with longstanding browsers like Google Chrome, Microsoft Edge, and Firefox. However, new malvertising efforts are threatening many companies that are making the switch. How […]

New Flexible Windows Feature Updates for IT Admins

In a move welcomed by IT administrators, a recent update to the Windows Update for Business deployment service offers greater flexibility in managing feature updates for Windows 11. Previously, feature updates were mandatory, downloaded and installed automatically after a short deferral period. The new policy allows IT admins to designate feature updates as optional. This […]

Can Chatbots Improve Customer Service for Your Business?

AI-driven chatbots are changing the way businesses interact with their customers. They can help companies better connect with customers, streamline customer service, and reduce cost. Let’s take a closer look at how chatbots can transform your customer service strategy.   Provide Customer Service 24 Hours a Day, 7 Days a Week Chatbots can provide customer […]

The Benefits of Customer Testimonials

Take off your business owner hat for a second and think back to when you were on the fence about a company as a customer. How did you approach the uncertainty in your buying journey? If you’re like most customers, you scrolled to scour the review section for a genuine opinion from a person with […]

New Phishing Threats: Vishing and Quishing Explained

Any business owner in the modern world already knows about phishing. It has been around for decades, as criminal “conman” practices use fraudulent emails or other written items to fool readers. People believe the document derives from a legitimate source, perhaps due to a copied letterhead or a realistic email address, so they follow the […]

A Visionary Approach to Your Security

The purpose of an IT partner isn’t just to fix something when it is broken, it is to keep your people working and your data secure. Astral moves beyond traditional managed services by addressing all the key areas of cybersecurity in today’s complex landscape.

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