3 Packages to Fit Your Business’ Needs

Not all organizations are the same. Astral Security is structured into 3 carefully
designed packages to help you meet your cybersecurity goals.

Mercury

Start Here

Small organizations that want to take the first step towards improving cybersecurity.

Gemini

Recommended for Most

Addresses most of the cybersecurity basics as defined by the CIS IG1 controls.

Apollo

Regulated Industries

Organizations that must meet stronger regulatory compliance obligations. (e.g. healthcare and finance organizations)

A Visionary Approach to Your Security

The purpose of an IT partner isn’t just to fix something when it is broken, it is to keep your people working and your data secure. Astral moves beyond traditional managed services by addressing all the key areas of cybersecurity in today’s complex landscape

Unlimited On Site and Remote Support

At Computer Technology Solutions (CTS), we mean it when we say our support is unlimited. You can count on our responsive support team to address your requests promptly, no matter how big or small. We believe in resolving your issues without hesitation, and we’re committed to eliminating any fear of unexpected bills, travel charges, or escalations. Your satisfaction is our priority.

Patch Management

In today’s fast-paced technological landscape, keeping your computers and servers up to date isn’t a luxury – it’s a necessity. At CTS, we take this responsibility seriously. We ensure your systems stay secure and operate at their peak by providing automated operating system and application updates. Our expert team actively monitors and manages these updates for you. What’s more, we understand that every client’s environment is unique, so we develop customized maintenance plans tailored to your specific needs.

Workstation/Server Monitoring

We’ve all been there – a critical computer issue strikes just before that all-important meeting. At CTS, we understand the frustration, and that’s why we’ve got your back. We employ advanced monitoring and support to keep your systems running smoothly, allowing you to focus on what matters. Say goodbye to the dreaded computer problems and hello to increased productivity and minimized downtime.

Network Monitoring

Picture this: your business is running smoothly, but then, like clockwork, every Thursday at 3 PM, everything grinds to a frustrating crawl. Network issues can be a nightmare to diagnose, and they’re a major hindrance to productivity. That’s where CTS comes in. We’re your network watchdog, constantly monitoring for issues. When the network slows down or behaves erratically, we don’t just identify the problem quickly, we solve it. Our expert team ensures your business can keep humming along without interruptions.

Firewall

In today’s cloud-dominated tech landscape, you might wonder why firewalls still matter. The answer? They’re as critical as ever. Firewalls serve as your gatekeeper, safeguarding your organization on multiple fronts. They enable secure remote access, shield you from IoT threats, and act as a barrier to prevent the spread of cyberattacks. Your firewall is the guardian of your digital fortress and when properly configured, you’re prepared for whatever comes your way.

Annual IT Assessment

In the dynamic world of cybersecurity and IT, planning is your secret weapon. At CTS, we understand the importance of having a well-defined budget and a clear roadmap for the years ahead. It’s not just about staying ahead of security and IT issues; it’s about ensuring your organization’s success. Our comprehensive Astral Security package includes expert guidance and support to help you create a solid plan that keeps you on track. With us by your side, you’ll not only navigate the complexities of cybersecurity but also avoid any budgetary surprises.

Backups

We all understand the importance of data backup, but it’s not just about backing it up—it’s about doing it right. Ransomware attackers have a nasty habit of obliterating backup data before encrypting and stealing your critical information. This is where the Astral Security Managed Backup solution steps in. Our approach has been meticulously crafted to render data loss from ransomware nearly impossible.

Email Protection

Did you know that your organization’s greatest cybersecurity risks often come through your email inbox? Whether it’s deceptive spoofing, convincing impersonation, or malicious links and attachments, email is a notorious minefield. For our Astral Security clients, we wage war against these email threats. We don’t just talk the talk; we walk the walk. Our advanced technology, coupled with stringent deployment standards, aims to eliminate that dreaded ‘click of death’.

Privileged Access Management

Unnecessary admin access can open the door to security threats. That’s where privileged access management steps in. With clearly defined rules, your users can perform tasks that require admin-level permissions without needing full administrative rights. Updates, installations, and critical tasks can be carried out seamlessly, reducing the need for administrative intervention. At CTS, we’re here to make this vision a reality.

Customized Process/Procedure

Not all organizations are the same. You have unique users, systems, and operational needs. Whether it’s user onboarding, deploying new systems, or maintaining vital applications, our aim is to deliver consistent, accurate, and secure solutions. You kickstart the process, and we’ll handle the rest, allowing you to focus on what you do best: running your business.

Single Sign-On

Managing multiple accounts can be daunting. What’s more, some systems lack essential security controls like multi-factor authentication and password complexity enforcement. Using advanced Single-Sign On (SSO) technology, CTS combines as many accounts as possible into a single identity, improving user experience and security simultaneously.

Security Awareness Training

Your employees are your last line of defense and a potential weak link in cybersecurity. While a layered security approach is essential, mitigating risky behavior among your staff significantly reduces the likelihood of an incident. Astral Security clients benefit from engaging and relevant security awareness training. It not only enhances protection but also addresses regulatory compliance obligations for some clients.

Endpoint Detection and Response (EDR)

While modern antivirus solutions have made significant advances, EDR is a critical component to early threat detection, rapid response, and establishing a comprehensive understanding of an attack. Furthermore, many regulatory agencies and cybersecurity insurance policies now require EDR. Astral Security’s EDR solution, powered by industry-leading software, rigorous deployment standards, and continuous monitoring, not only enhances your business’s security but also ensures compliance with insurance and regulatory mandates.

Password Management with Dark Web Monitoring

Are you or your employees struggling with password management issues, such as weak passwords or password reuse across multiple accounts? You’re not alone. Compromised passwords pose significant security risks. Managing numerous passwords securely can be a daunting task. Astral Security has the solution. We provide tools to generate complex, unique passwords, store them securely, and facilitate easy sharing when necessary. Furthermore, we check your usernames and passwords against the dark web to ensure they haven’t been exposed in known breaches. Your password worries are history with Astral Security.

Incident Response Planning

While prevention is crucial, effective incident response is just as vital. Who coordinates the response, handles public relations, or engages with insurance? CTS assists in developing, tracking, and testing your incident response plan. No need to figure it out when it’s too late. A well-executed response can significantly reduce the impact on your business’s finances, operations, and reputation. With CTS, you’re prepared for the unexpected.

Vulnerability Management

The rate at which new vulnerabilities are identified in operating systems, applications, and network equipment can be overwhelming. Small and medium-sized businesses often write it off as a lost cause. But not anymore. CTS utilizes advanced technologies and processes to swiftly identify and remediate vulnerabilities, stopping breaches before they occur. We’ve made the impossible possible.

24/7 Security Operations Center (SOC)

A dedicated team of human security experts ready to intervene at a moment’s notice was once a luxury only attainable to large enterprises. But with CTS and our industry-leading partners and software solutions, that dream is now within reach for smaller organizations. Whether suspicious activity starts overnight or long before the consequences become visible, we can detect, respond, and recover swiftly, ensuring minimal impact to your business and reputation.

Security Information and Event Management (SIEM)

Many security incidents remain hidden for extended periods, starting with seemingly insignificant events like an email forwarding rule or a new API integration. Detecting and investigating these incidents is complex and labor-intensive, but failure to spot them can result in catastrophic consequences. Luckily, CTS employs advanced technologies to provide organizations with the level of security they need, eliminating the need to cross their fingers and hope for the best. We’ve got your back.

*The deployment of end-user devices, including computers, monitors, and printers, is included in all packages at no additional cost.

Create a baseline for the environment. Done free of charge.

  • Existing Security Controls
  • Compliance Obligations
  • Core Business Operations
  • Current Pain Points
  • User Inventory
  • Computer Inventory
  • Application Inventory
  • Server Status
  • Cloud Status
  • Network Status

Install and configure core tools and services.

  • Orientation and Training
  • Device Monitoring
  • Network Monitoring
  • Endpoint Protection
  • Managed Backups
  • Managed Firewall
  • Privileged Access Management
  • Sing Sign-On
  • MDM
  • Security Awareness Training
  • Password Management
  • Vulnerability Management
  • SIEM

Implement basic security controls.

  • Security Updates
  • Users Accounts
  • Administrators
  • Password Policies
  • Multi-Factor Authentication
  • Permissions
  • IT Communications
  • Audit Logging
  • Device Encryption
  • Automatic Screenlock
  • Shadow IT
  • Network Segmentation
  • Insecure Network Protocols
  • Microsoft 365 Security
  • User Onboarding/Offboarding
  • Documentation

Conduct comprehensive risk analysis and technology audit.

  • Security Controls
  • Policy & Procedure
  • Maintenance Plans
  • Vulnerability Management
  • Risk Management
  • Compliance Obligations
  • Change Management
  • Business Initiatives
  • Documentation
  • Hardware Lifecycle
  • Application Lifecycle
  • Budgetary Planning
  • Incident Response Planning

Implement a plan for continuous improvement.

  • Meet Compliance Requirements
  • Execute Technology Roadmap
  • Execute Security Roadmap
  • Continuous Monitoring
  • Maintenance Windows
  • Patch Management
  • Security Awareness Training
  • Responsive Support

NOTE: Not all features available in all packages.

The CTS Guarantee

At CTS, we believe in the Astral Security process and are committed to your business and
security. If you experience a security incident that causes significant interruption to your
business for more than 1 business day, your entire month of service is free.

To top