Blog
Will AI Make IT Service Desks Obsolete?
As a business owner, you’ve come across artificial intelligence at one point or another. Maybe you can use an AI-powered chatbot to answer your customers’ questions or conduct lightning-fast data analyses of your customers’ browsing and buying trends. What do you think: will AI make IT service desks obsolete? Whether you and your team embrace […]
Mastering the Art of Effective Email Campaigns
How many emails did you receive today? How many of those emails were marketing messages from a company trying to get you to request more information, buy something, or buy more? Most of the emails you receive daily are part of an overall marketing plan since most companies see a massive ROI on their email […]
GenAI Users Trust Bots With Confidential Information
Should generative AI systems have access to your establishment’s sensitive data? Many people seem to think so. This burgeoning new technology streamlines many tasks and makes operations cheaper, but it is important to weigh the risks. A Rising Awareness Knowledgeable consumers mean businesses need to stay ahead. Cisco’s 2024 Consumer Privacy Survey reports that 53% […]
AI and Cybersecurity: Adapting to Rapid Industry Shifts
If there’s one thing you can always count on in the realm of cybersecurity, it’s that things are always changing. One area where the power of AI is on full display is cybersecurity. The intersection of AI and cybersecurity is unique, as both security professionals and cybercriminals view it as a powerful tool. In short, […]
Cyberattacks Threaten Small Businesses
Could cyberattacks wipe out your establishment in minutes? Many small and medium-sized businesses (SMBs) think it won’t happen to them until it’s too late. Keep reading to learn more. An Escalating Issue Crime has moved to the digital world. We tend to only hear about data breaches from massive corporations like Target and Equifax, but […]
Revolutionizing Inventory Management With IoT Technology
The inventory management process includes having a team member count all materials and finished goods available in your storage center or backroom so they can decide which products are in high demand and require immediate reordering. However, between mind-numbing repetition and basic human error, IoT technology proves more precise. What Is IoT? The Internet of […]
AI Advancements Outpace Data Security Preparedness
Generative AI tools have changed the game for businesses in every industry. AI advancements streamline day-to-day operations by automating time-consuming and error-prone tasks, supporting rapid and informed decision-making, and more. However, as much as this revolutionary technology is a source of positive change, businesses are quickly discovering that it also comes with some downsides. In […]
AI Scams Target Job Seekers with New Tactics
Finding a job in today’s competitive market is difficult enough on its own. Still, with the rise of artificial intelligence, it’s becoming even more difficult. Hackers and scammers are leveraging generative AI tools, deepfake technology, and social engineering tools to attack job seekers. When successful, these AI scams can cause financial devastation and take a […]
Artificial Intelligence: Opportunities for Business Owners
Technology is always advancing and creating new ways for businesses to be more productive, efficient, and profitable. But nothing has created more buzz and opened more opportunities in less time than artificial intelligence. Small businesses and major corporations alike are only in the early stages of harnessing the potential of this powerful tool. Still, there […]
Businesses at Risk of Underestimating SaaS Risks
Software as a service is a cost-effective solution for businesses that need scalable and efficient solutions for managing all aspects of their operation. SaaS can help level the playing field, giving even small businesses access to powerful tools without a major investment in accompanying infrastructure. For all the benefits that cloud-based apps offer, they also […]
A Visionary Approach to Your Security
The purpose of an IT partner isn’t just to fix something when it is broken, it is to keep your people working and your data secure. Astral moves beyond traditional managed services by addressing all the key areas of cybersecurity in today’s complex landscape.
